Data Privacy

We are pleased that you are visiting our website and thank you for your interest in Schloss Drachenburg. The protection of your personal data is very important to us. Below we inform you about the processing of personal data when using our website.

1. Controller

The controller responsible for data processing on this website is:

Schloss Drachenburg gGmbH
Drachenfelsstraße 118
53639 Königswinter
Germany

Phone: +49 (0)2223 90197-0
Email: mail@schloss-drachenburg.de

2. Collection and Storage of Personal Data When Visiting the Website

When you access our website, information is automatically transmitted by your browser to our website server. This information is temporarily stored in so-called log files.

The following information may be collected:

IP address of the requesting device
Date and time of access
Name and URL of the retrieved file
Website from which the access occurs (referrer URL)
Browser used and, if applicable, the operating system of your device
Name of your internet service provider

This data is processed in order to ensure a smooth connection to the website and to ensure system security and stability.

The legal basis for processing is Article 6(1)(f) GDPR.

3. Cookies

Our website uses cookies. Cookies are small text files that are stored on your device by your browser.

Cookies help make our website more user-friendly, effective and secure.

You can configure your browser so that you are informed about the setting of cookies and allow cookies only in individual cases or exclude them entirely.

The legal basis for technically necessary cookies is Article 6(1)(f) GDPR.

4. Cookie Consent

Our website uses a cookie consent tool to obtain and document visitors’ consent to the storage of certain cookies.

When you visit our website, a cookie is stored in which your consent or withdrawal of consent is saved.

This processing is carried out in order to fulfil our legal obligations under Article 6(1)(c) GDPR.

5. Ticket Shop (Korona Event)

Our website offers the possibility to purchase tickets through an external ticket shop operated via the Korona Event platform.

When accessing the ticket shop, you will be redirected to an external website (shop.koronaevent.de). The ticket software provider is Combase AG, Hans-Böckler-Straße 7, 37079 Göttingen, Germany.

When purchasing tickets, personal data may be processed, including:

name
contact details (such as email address)
order data
payment information

This data is required in order to process your order and provide the booked services.

Processing is carried out on the legal basis of Article 6(1)(b) GDPR for the performance of a contract.

Further information about data protection at Korona Event can be found at:
https://koronaevent.com/de/datenschutz/

6. YouTube Videos

Our website includes videos from the YouTube platform. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

When you access a page containing an embedded YouTube video, a connection to YouTube servers may be established. In this process YouTube may receive information about which of our pages you have visited.

If you are logged into your YouTube account, YouTube may associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

Further information about data protection at YouTube can be found at:
https://policies.google.com/privacy

The use of YouTube is based on our legitimate interest in presenting our online services in an appealing way according to Article 6(1)(f) GDPR.

7. Virtual Tour / External Content

Our website provides a virtual tour of Schloss Drachenburg which is delivered by an external technical service provider.

When accessing the virtual tour, a connection to the provider’s servers may be established. In this process technical data such as your IP address, device information or usage data may be transmitted.

The integration of the virtual tour allows visitors to gain an impression of the castle before visiting.

Processing is based on Article 6(1)(f) GDPR (legitimate interest in presenting our services attractively).

8. Data Retention

We store personal data only as long as necessary to fulfil the respective purposes or as required by statutory retention periods (e.g. commercial or tax law requirements).

9. Data Subject Rights

Under the GDPR you have the following rights:

the right of access (Art. 15 GDPR)
the right to rectification (Art. 16 GDPR)
the right to erasure (Art. 17 GDPR)
the right to restriction of processing (Art. 18 GDPR)
the right to data portability (Art. 20 GDPR)
the right to object to processing (Art. 21 GDPR)

10. Withdrawal of Consent

If you have given consent to the processing of personal data, you may withdraw this consent at any time with effect for the future.

Please contact:
mail@schloss-drachenburg.de

11. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority regarding the processing of your personal data.

The competent supervisory authority for our organisation is:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia (LDI NRW)

12. Data Security

We use appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.

Our security measures are continuously improved in line with technological developments.